By using our services you agree to the collection, use and disclosure of your information as described in this privacy policy.
Rabbi IT Firm LLC ("Rabbi IT Firm", "we", "us") operates rabbiitfirm.com, the marketplace at app.rabbiitfirm.com and the related software, mobile applications and websites (together, the "Service"). We know that privacy matters, so we design and run our systems with the protection of your personal information in mind. This privacy policy explains what personally identifiable information we may collect from you and other users of the Service, how we use it and when we disclose it. It applies only to information you provide to us through the Service.
We may update this privacy policy from time to time. We will tell you about material changes by posting the new policy on our websites. Please review this page regularly; your continued use of the Service after a change means the current version applies to you.
1. What Personal Data Do We Collect, And Why Do We Collect It
Non-personal information: our websites collect non-identifying information that your browser makes available whenever you visit a website, such as your internet connection and hardware details, browser type and language, the date and time of your visit, and one or more cookies that may uniquely identify your browser.
Personal information: to create an account you need to give us details such as your full name, payment card details, billing address, email address, Skype ID, IP address, system information, your activity on our websites, and any other information you provide when using the Service or contacting us in any way.
We do not collect sensitive personal data such as medical information, racial or ethnic origin, political or religious beliefs or sexual orientation.
If any information we hold about you is inaccurate, if your details change, or if you would like a copy of the information we hold about you, please let us know at [email protected] so we can keep our records accurate and up to date. You may also contact us to ask for the deletion of some or all of the information we have collected about you, including your account.
You have choices about the information on your profile, such as your photo, city or region. You do not have to provide additional profile information, and it is your decision whether to include sensitive information in your profile and make it public. Please do not add personal information to your profile that you would not want to be publicly available.
We collect personal information from you when you provide, submit or upload it to the Service — for example when you fill in a form, respond to a survey or send a message. You do not have to post or upload personal information, but not doing so may limit how you can use the Service.
Only with your permission, we may also collect information from third-party service providers.
Our data protection officer monitors the relevance of the information we collect and our compliance with the GDPR, and performs the tasks described in Article 39 of the GDPR. You can contact our data protection officer with privacy questions about your use of the Service by emailing [email protected].
2. How We Collect The Information
To support your use of the Service, we may automatically collect certain information when you access or use the Service, complete surveys, send and receive communications, run searches or take part in promotions.
We may use a range of technologies to collect and store information when you use the Service, including cookies and similar technologies on our websites such as pixels and web beacons. We use them to analyse trends, administer the websites, track visitors' movements around the websites, serve targeted advertising and gather demographic information about our user base as a whole.
Cookies
Cookies are small text files that are transferred from our websites, products or services and stored on your computer's hard drive. We use a combination of cookies to give you a personalised experience and to make our websites, products and services better for you. You can configure your browser to restrict or block cookies and similar technologies, but if you disable them you may find that some parts of our websites, products or services do not work properly.
3. How We Use Your Data
We use the non-personally identifiable information we obtain by technical means (for example, the automatic logging performed by our servers or the use of cookies) for the purposes above and to monitor and analyse the use of the Service, for the technical administration of the Service, to improve its functionality and usability, to tailor it to the most common user needs, to produce aggregated statistics about the interests, characteristics and usage behaviour of our users, and to verify that users of the Service meet the criteria needed to process their requests.
From time to time we may use your information to contact you about our products and services that we think may interest you. We may also share your information with our group companies and business partners so that they (or we) can contact you about their products or services that we think may interest you.
We use the identifiable user information we collect to provide the information, services and products you have requested. We will contact you by email and through notices posted on our websites or applications, messages and other channels within the Service, including text messages and push notifications. We will send you messages about the availability of, or feedback on, our services, products or security. We also send messages about how to use the Service and promotional messages from us and our partners.
We may use and analyse the information we collect to administer, support, improve and develop the Service, to develop new services, to tailor the Service to your specific requirements where feasible, and to communicate with you.
We may use that information to send you invoices, receipts and notices of non-payment, to warn you when we need a different card number or any information requested by our payment processors and gateways (including PayPal and Visa and Mastercard card processing), and for similar billing purposes. We use third parties for secure card transaction processing and send billing information to those third parties to process your orders and card payments.
Advertising
We show you tailored advertising both on and off the Service. We offer you choices about personalised advertising, but you cannot opt out of seeing other advertisements.
We target (and measure the performance of) advertising to members, visitors and others both on and off the Service, directly or through a variety of partners, using the following information, separately or combined:
- information from advertising technologies on and off the Service, such as web beacons, pixels, ad tags, cookies and device identifiers;
- information you provide to us as a member;
- information from your use of the Service (for example, search history), including as described in section 2;
- information from advertising partners and publishers.
We promote the Service to you and others, and we use information and content about members for invitations and communications that promote membership, network growth and engagement with the Service.
4. Disclosure
We do not share your information with third parties or the public except as described here. We may share your information with our third-party service providers — such as SMTP (email delivery) providers, analytics services, payment processors, merchants, resellers and other services that complement the Service. These providers may access personal information only as needed to perform their functions. Third parties with whom we share information include, but are not limited to, Google, YouTube, Act-On, SendGrid, Facebook and Twitter (X). We do not sell your information.
We may also share your email address and the name you have given us with partner services that help us run the marketplace. We do not disclose your payment information.
Research
We use information, including public information, to carry out research and development that improves the Service, so that we can give you and others a better, more intuitive and personalised experience and grow membership and engagement.
Surveys
We and others run surveys and polls through the Service. You are not obliged to respond to them, and you have choices about the information you provide.
Legal disclosures
We may need to share your information when we believe it is required by law or to help protect the rights and safety of you, us or others. We may disclose information about you when required by law, subpoena or other legal process, or if we have a good-faith belief that disclosure is reasonably necessary to:
- investigate, prevent or take action regarding suspected or actual illegal activities, or to assist government enforcement agencies;
- enforce our agreements with you;
- investigate and defend ourselves against any third-party claims or allegations;
- protect the security or integrity of the Service (for example, by sharing with companies facing similar threats); or
- exercise or protect the rights and safety of Rabbi IT Firm, our members, personnel or others.
We try to notify members about legal demands for their information when we consider it appropriate, unless we are prohibited by law or court order, or when the request is an emergency. We may dispute demands that we believe are overbroad, vague or lack proper authority, but we do not promise to challenge every demand.
Mergers and acquisitions
If Rabbi IT Firm is involved in a merger, acquisition or sale of assets, we will protect the confidentiality of any personal information and notify affected users before personal information is transferred or becomes subject to a different privacy policy.
5. Your Choices And Obligations
Data retention
We keep most of your information for as long as your account is open. Other information described above is kept for as long as necessary for the purposes for which we originally collected it. We may also keep information where the law requires it.
Account closure
We keep some of your information even after you close your account — for as long as reasonably necessary to comply with our legal obligations (including law enforcement requests), meet regulatory requirements, resolve disputes, maintain security, prevent fraud and abuse, enforce our user agreement, or fulfil your request to unsubscribe from further messages from us. We keep de-personalised information after your account has been closed.
6. Data Security
Security measures
Your password gives you access to specific services or areas of the websites. You are responsible for keeping it confidential; please do not share your password with anyone.
We protect your information with technical and administrative safeguards that reduce the risk of loss, misuse, unauthorised access, disclosure and alteration. These include firewalls and data encryption, physical access controls at our data centres and information access authorisation controls. We use Secure Sockets Layer (SSL) encryption when collecting, transferring and handling sensitive data such as card details or personal information, so that the information is unreadable to anyone but us. SSL encryption is active when you see a padlock or key symbol in your browser's address bar.
To avoid becoming a victim of phishing, always check the domain name before entering your information. If you suspect that a website is pretending to be Rabbi IT Firm or to offer our services, contact us directly at [email protected].
Disclaimer
Unfortunately, the transmission of information over the internet is not completely secure. Although we do our best to protect your information, we cannot guarantee the security of information transmitted to us over the internet; any such transmission is at your own risk.
Restricted access to information
We limit access to personal information to Rabbi IT Firm employees, contractors and agents who need that information to process it for us. They are bound by strict confidentiality obligations and may be disciplined or have their engagement terminated if they fail to meet them.
Controlling your personal information
Rabbi IT Firm may from time to time make chat rooms, forums, message boards and other interactive features available to users. Please be aware that when you voluntarily disclose personally identifiable information (for example, your user name or email address) in a blog, forum, posting, profile or other public area of the websites, that information — together with any other information disclosed in your communication — can be collected, correlated and used by third parties and may result in unsolicited messages from other posters or third parties. Such activities are beyond our control. Please do not post personal information in public areas of the websites that you expect to keep private.
Links to third-party websites
We may provide links to third-party websites, or references to third-party products or services, for your convenience. If you choose to visit a third party's website or use its products or services, please be aware that the third party's privacy policy, and not this one, governs your activities and any information you disclose while interacting with that third party.
7. Cross-Border Data Transfers
Data protection laws protect personal information in the European Union, but other countries do not necessarily protect your information in the same way. Our websites, and some of our products or services or parts of them, may be hosted in the United States. This means that we may transfer information you submit through the websites, products or services outside the European Economic Area — the EU countries plus Norway, Iceland and Liechtenstein (the "EEA") — to the United States. When you send us an email, it may also be stored on email servers hosted in the United States or outside the EU. We have taken steps to ensure that our hosting providers maintain a high level of security for your information. If you do not want your information transferred outside the EEA, please do not use our websites, products or services or contact us by email.
8. Legal Notices
This privacy policy is subject to the Terms of Service available on our website. Our Terms of Service prevail over any conflicting provision in this privacy policy.
Get In Touch With Us
If you have questions or a complaint about this policy or the way we handle your information, contact us or email [email protected].