Rabbi IT Firm follows a strict no-refund policy. Because we provide non-material, permanent products and services, we do not issue a refund once the guest post or link has been delivered.
When you buy our packages, subscription plans or sponsored guest post services, you agree that all payments are non-refundable except in the cases described on this page. Please make sure you understand this before buying any service through our website.
We do not honour refund or chargeback requests for the following reasons: the availability of the website's pages at any given time, the website's loading speed, the presence or absence of hyperlinks, the presence of the page in search engine indexes, third-party comments, text formatting, or the content and style of the article. For consistency there can be no exceptions.
Our Money-Back Guarantee
If, for any reason, we cannot publish your article or guest post on the publisher website you ordered, you are entitled to a full refund minus payment gateway fees. In this case we may offer the option to re-run the order on another, comparable publisher website, or to credit the amount to your Rabbi IT Firm wallet for future use. However, you can always choose to receive a full refund in this situation if you prefer. See also our Delivery Policy.
Refund Requests During the Writing Process
When you place an order with us, we use your payment to pre-pay our writers to work on your order. If you change your mind, for any reason, during the article writing or review process, we can offer a 50% refund. In this case you will still receive your article and can request revisions, and the finished article will be yours to use in any way you choose.
Refunds During the Publishing Process
Refunds requested while a guest post is being published will be declined. We cannot stop a publication in progress and cannot recover the cost of publishing an article. Please review your article thoroughly before approving it for publication. We make every effort to ensure your article is free of errors, but you should always check that the article meets your requirements, the business contact details are correct, the spelling and grammar are correct, the keywords you provided are used, and the links work correctly.
How Long Do Refunds Take?
Refunds are approved or declined under this policy within 24 hours of receiving your request.
- Card refunds are back on your card within 5–10 business days.
- PayPal refunds are visible in your PayPal account as soon as we have processed them. If you paid with your PayPal balance, the funds should be available immediately after we process the refund. If you paid with a card or bank account, the funds are usually available within five business days, but can take longer depending on your bank.
Refunds are always sent back to the PayPal account, bank account or card you used when making the payment. Unfortunately, we cannot process refunds to a different account.
How to Request a Refund
To request a refund, start a chat by clicking the chat bubble in the bottom right-hand corner of this website, or email us at [email protected]. When contacting us about a refund, please include the email address you used when placing the order, together with the order number.
If you consider that a service is not as described, you can submit a complaint to our support team. Please contact us within seven days of the purchase. You must provide clear evidence that the purchased product or service fails to meet its description on our website; we do not honour complaints based on false expectations or wishes.
We review complaints on a case-by-case basis and reserve the right to approve or decline any complaint at our sole discretion.