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.zt-chat__panel{width:calc(100vw - 44px)}.zt-chat__split{position:relative}.zt-chat__col-list{width:100%;border-right:0}.zt-chat__col-thread{position:absolute;inset:0;background:var(--ztc-surface);transform:translateX(100%);transition:transform .2s ease;z-index:2}.zt-chat__split.is-thread .zt-chat__col-thread{transform:none}.zt-chat__back{display:inline-flex}}@media (max-width:640px){.zt-chat{right:14px;bottom:14px}.zt-chat__panel,.zt-chat--team .zt-chat__panel,.zt-chat--expanded .zt-chat__panel{position:fixed;inset:0;width:100%;height:100%;border-radius:0;border:0}.zt-chat--docked .zt-chat__panel{position:relative;inset:auto;height:calc(100vh - 140px);min-height:480px;border-radius:12px}.zt-chat--open .zt-chat__bubble{display:none}.zt-chat__row{max-width:90%}body.zt-chat-lock{overflow:hidden}}.zt-chat__av{position:relative;flex-shrink:0}.zt-chat__av-flag{position:absolute;right:-4px;bottom:-3px;width:18px;height:13px;border-radius:3px;object-fit:cover;border:1.5px solid #fff;background:#fff;box-shadow:0 1px 2px rgba(15,23,42,.25)}.zt-chat__flag{width:18px;height:13px;border-radius:2px;object-fit:cover;vertical-align:-2px;margin-right:5px}.zt-chat__flag-txt{font-size:9px;font-weight:700;letter-spacing:.3px;padding:0 4px;border-radius:3px;background:#E2E8F0;color:#475569;margin-right:5px;vertical-align:1px}.zt-chat__item-sub{font-size:11px;color:var(--ztc-faint);white-space:nowrap;overflow:hidden;text-overflow:ellipsis;margin-top:1px}.zt-chat__thead-name{flex-wrap:wrap;white-space:normal}.zt-chat__thead-nm{min-width:0;max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.zt-chat__role{display:inline-flex;align-items:center;gap:3px;font-size:10px;font-weight:700;padding:1px 7px 1px 5px;border-radius:999px;background:#F1F5F9;color:#475569;border:1px solid #E2E8F0;letter-spacing:.2px;white-space:nowrap}.zt-chat__role svg{width:10px;height:10px}.zt-chat__role.is-customer{background:#EFF6FF;color:#1D4ED8;border-color:#BFDBFE}.zt-chat__role.is-reseller{background:#ECFDF5;color:#047857;border-color:#A7F3D0}.zt-chat__role.is-agency{background:#F5F3FF;color:#6D28D9;border-color:#DDD6FE}.zt-chat__role.is-publisher{background:#FFF7ED;color:#C2410C;border-color:#FED7AA}.zt-chat__role.is-visitor{background:#F1F5F9;color:#475569;border-color:#E2E8F0}.zt-chat__thead{flex-wrap:wrap;row-gap:3px}.zt-chat__thead .zt-chat__thead-text{flex:1 1 0;min-width:0}.zt-chat__thead-line{flex:1 0 100%;min-width:0;display:flex;align-items:center;gap:4px;font-size:11.5px;color:var(--ztc-muted);white-space:nowrap;overflow:hidden}.zt-chat__thead-line svg{width:12px;height:12px;flex-shrink:0}.zt-chat__thead-line a{color:var(--ztc-primary);text-decoration:none;overflow:hidden;text-overflow:ellipsis}.zt-chat__thead-line a:hover{text-decoration:underline}.zt-chat__sep{color:var(--ztc-faint);margin:0 2px}#zt-chat .zt-chat__copy{width:20px !important;height:20px !important;border-radius:5px !important;display:inline-flex !important;align-items:center;justify-content:center;color:var(--ztc-faint);cursor:pointer;flex-shrink:0}#zt-chat .zt-chat__copy:hover{background:var(--ztc-primary-soft);color:var(--ztc-primary)}#zt-chat .zt-chat__copy svg{width:12px;height:12px}#zt-chat a.zt-chat__btn{text-decoration:none}#zt-chat .zt-chat__btn.is-icon{width:30px;padding:0 !important;justify-content:center;color:var(--ztc-muted) !important}#zt-chat .zt-chat__btn.is-icon:hover{color:var(--ztc-primary) !important;background:var(--ztc-primary-soft) !important}#zt-chat .zt-chat__btn.is-icon svg{width:15px;height:15px}.zt-chat__card{flex-shrink:0;background:#fff;border-bottom:1px solid var(--ztc-border)}#zt-chat .zt-chat__card-toggle{width:100% !important;display:flex !important;align-items:center;gap:8px;padding:6px 14px !important;font-size:11.5px 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svg{width:12px;height:12px;flex-shrink:0}.zt-chat__ci-v{font-size:12px;color:var(--ztc-text);white-space:nowrap;overflow:hidden;text-overflow:ellipsis;line-height:1.45}.zt-chat__ci-v a{color:var(--ztc-primary);text-decoration:none}.zt-chat__ci-v a:hover{text-decoration:underline}.zt-chat__ci-v small{color:var(--ztc-faint);font-size:10.5px}.zt-chat--expanded .zt-chat__card-grid{grid-template-columns:repeat(auto-fit,minmax(170px,1fr))}@media (max-width:640px){.zt-chat__thead-actions .zt-chat__btn.is-icon{display:none}.zt-chat__thead-line{font-size:11px}.zt-chat__card-grid{grid-template-columns:1fr 1fr}}.zt-chat__av .zt-chat__avatar .zt-chat__dot{bottom:auto;top:1px;right:1px}.zt-chat__thead .zt-chat__av .zt-chat__avatar{width:40px;height:40px}#zt-chat{--ztc-radius:18px;--ztc-shadow:0 24px 60px rgba(15,23,42,.22),0 2px 8px rgba(15,23,42,.08);--ztc-ring:0 0 0 3px rgba(100,85,247,.16)}#zt-chat .zt-chat__panel{border:1px solid rgba(15,23,42,.06)}#zt-chat .zt-chat__head{padding:12px 14px !important}#zt-chat .zt-chat__head-title{font-size:15px;letter-spacing:-.1px}#zt-chat .zt-chat__ibtn{transition:background .12s}#zt-chat .zt-chat__ibtn.is-dark{background:var(--ztc-surface) !important;color:var(--ztc-muted) !important;border:1px solid var(--ztc-border) !important}#zt-chat .zt-chat__ibtn.is-dark:hover{background:var(--ztc-primary-soft) !important;color:var(--ztc-primary) !important}#zt-chat .zt-chat__tabs{padding:0 6px;gap:2px;background:#fff}#zt-chat .zt-chat__tab{padding:11px 8px !important;font-size:12.5px !important;font-weight:600 !important;color:var(--ztc-muted) !important;border:0 !important;border-bottom:2px solid transparent !important;border-radius:0 !important;background:transparent !important;position:relative}#zt-chat .zt-chat__tab:hover{color:var(--ztc-text) !important;background:var(--ztc-surface) !important}#zt-chat .zt-chat__tab.is-active{color:var(--ztc-primary) !important;border-bottom-color:var(--ztc-primary) !important}#zt-chat .zt-chat__pill{font-size:10px;font-weight:700;min-width:18px;height:18px;padding:0 5px;border-radius:999px;display:inline-flex;align-items:center;justify-content:center}#zt-chat .zt-chat__tools{padding:10px 10px 6px}#zt-chat .zt-chat__search{width:100%;height:36px !important;padding:0 12px 0 34px !important;border:1px solid var(--ztc-border) !important;border-radius:10px !important;background:var(--ztc-surface) url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24' fill='none' stroke='%2394A3B8' stroke-width='2' stroke-linecap='round'%3E%3Ccircle cx='11' cy='11' r='7'/%3E%3Cpath d='m20 20-3.5-3.5'/%3E%3C/svg%3E") no-repeat 11px center / 15px !important;font-size:12.5px !important;color:var(--ztc-text) !important;transition:border-color .15s,box-shadow .15s,background-color .15s}#zt-chat .zt-chat__search::placeholder{color:var(--ztc-faint)}#zt-chat .zt-chat__search:focus{border-color:var(--ztc-primary) !important;background-color:#fff !important;box-shadow:var(--ztc-ring) !important}#zt-chat .zt-chat__chips{padding:0 10px 8px;gap:6px}#zt-chat .zt-chat__chip{height:26px;padding:0 11px !important;border:1px solid var(--ztc-border) !important;border-radius:999px !important;background:#fff !important;color:var(--ztc-muted) !important;font-size:11.5px !important;font-weight:600 !important;display:inline-flex;align-items:center;transition:background .12s,color .12s,border-color .12s}#zt-chat .zt-chat__chip:hover{border-color:#c7d2fe !important;color:var(--ztc-primary) !important;background:var(--ztc-primary-soft) !important}#zt-chat .zt-chat__chip.is-active{background:var(--ztc-primary) !important;border-color:var(--ztc-primary) !important;color:#fff !important}#zt-chat .zt-chat__item{padding:11px 12px;gap:11px;border-bottom:1px solid #F1F5F9}#zt-chat .zt-chat__item:hover{background:#F8FAFC}#zt-chat .zt-chat__item.is-active{background:var(--ztc-primary-soft);box-shadow:inset 3px 0 0 var(--ztc-primary)}#zt-chat .zt-chat__item.is-active.is-waiting::before{display:none}#zt-chat .zt-chat__avatar{background:linear-gradient(135deg,#DDD6FE,#C7D2FE);color:#3730A3}#zt-chat .zt-chat__item-name{font-size:13px}#zt-chat .zt-chat__item-prev{font-size:12px;margin-top:2px}#zt-chat .zt-chat__item-meta{margin-top:5px}#zt-chat .zt-chat__tag{font-size:9.5px;padding:2px 7px}#zt-chat .zt-chat__more{width:calc(100% - 20px);margin:8px 10px !important;padding:9px !important;border:1px dashed var(--ztc-border) !important;border-radius:10px !important;background:#fff !important;color:var(--ztc-muted) !important;font-size:12px !important;font-weight:600 !important}#zt-chat .zt-chat__more:hover{border-color:var(--ztc-primary) !important;color:var(--ztc-primary) !important;background:var(--ztc-primary-soft) !important}#zt-chat .zt-chat__empty{padding:44px 16px 36px;font-size:12.5px;color:var(--ztc-faint)}#zt-chat .zt-chat__empty::before{content:"";display:block;width:44px;height:44px;margin:0 auto 10px;opacity:.45;background:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24' fill='none' stroke='%2364748B' stroke-width='1.6' stroke-linecap='round' stroke-linejoin='round'%3E%3Cpath d='M22 12h-6l-2 3h-4l-2-3H2'/%3E%3Cpath d='M5.5 5.1 2 12v6a2 2 0 0 0 2 2h16a2 2 0 0 0 2-2v-6l-3.5-6.9A2 2 0 0 0 16.7 4H7.3a2 2 0 0 0-1.8 1.1z'/%3E%3C/svg%3E") center / contain no-repeat}#zt-chat .zt-chat__hint{font-size:12.5px;color:var(--ztc-faint)}#zt-chat .zt-chat__col-thread .zt-chat__hint::before{content:"";display:block;width:52px;height:52px;margin:0 auto 12px;opacity:.4;background:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24' fill='none' stroke='%2364748B' stroke-width='1.6' stroke-linecap='round' stroke-linejoin='round'%3E%3Cpath d='M21 11.5a8.38 8.38 0 0 1-.9 3.8 8.5 8.5 0 0 1-7.6 4.7 8.38 8.38 0 0 1-3.8-.9L3 21l1.9-5.7a8.38 8.38 0 0 1-.9-3.8 8.5 8.5 0 0 1 4.7-7.6 8.38 8.38 0 0 1 3.8-.9h.5a8.48 8.48 0 0 1 8 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a:hover{color:var(--ztc-primary) !important}#zt-chat .zt-chat__thead-line a,#zt-chat .zt-chat__ci-v a{color:var(--ztc-primary) !important}#zt-chat .zt-chat__msgs{padding:16px 16px 10px;gap:7px;background:#F8FAFC}#zt-chat .zt-chat__row{max-width:78%}#zt-chat .zt-chat__bub{border-radius:16px;border-top-left-radius:6px;padding:9px 13px;font-size:13.5px;box-shadow:0 1px 2px rgba(15,23,42,.05)}#zt-chat .zt-chat__row.is-me .zt-chat__bub{border-top-left-radius:16px;border-top-right-radius:6px;background:linear-gradient(135deg,#6455F7,#5A4EE3)}#zt-chat .zt-chat__row.is-sys .zt-chat__bub{border-radius:999px;padding:5px 12px;font-size:11.5px;box-shadow:none}#zt-chat .zt-chat__bub a{color:inherit !important;text-decoration:underline !important}#zt-chat .zt-chat__who{font-size:11px}#zt-chat .zt-chat__meta{font-size:10.5px}#zt-chat .zt-chat__day{font-size:10.5px;padding:3px 11px}#zt-chat .zt-chat__ochip{display:inline-flex;align-items:center;gap:5px;padding:3px 9px !important;border-radius:8px 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rgba(100,85,247,.35)}#zt-chat .zt-chat__composer{padding:10px 12px 12px}#zt-chat .zt-chat__ta{padding:10px 14px !important;border:1px solid var(--ztc-border) !important;border-radius:14px !important;background:var(--ztc-surface);font-size:13.5px !important;line-height:1.45 !important;min-height:42px;transition:border-color .15s,box-shadow .15s,background-color .15s}#zt-chat .zt-chat__ta::placeholder{color:var(--ztc-faint)}#zt-chat .zt-chat__ta:focus{border-color:var(--ztc-primary) !important;background:#fff;box-shadow:var(--ztc-ring)}#zt-chat .zt-chat__send{width:42px !important;height:42px !important;border-radius:14px !important;box-shadow:0 6px 14px rgba(100,85,247,.35);transition:background .12s,transform .12s}#zt-chat .zt-chat__send:hover{background:var(--ztc-primary-dark) !important}#zt-chat .zt-chat__send:active{transform:scale(.96)}#zt-chat .zt-chat__send[disabled]{opacity:.6}#zt-chat .zt-chat__send svg{width:18px;height:18px}#zt-chat 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.zt-chat__hint{margin:auto}#zt-chat .zt-chat__composer{padding:10px 12px calc(12px + env(safe-area-inset-bottom,0px))}#zt-chat .zt-chat__btn svg{width:14px;height:14px;flex-shrink:0}@media (max-height:820px){#zt-chat .zt-chat--team .zt-chat__panel,#zt-chat.zt-chat--team .zt-chat__panel{height:calc(100vh - 100px);bottom:84px}#zt-chat .zt-chat__head{padding:9px 14px !important}#zt-chat .zt-chat__tabs{padding:4px 6px 0}#zt-chat .zt-chat__tab{padding:7px 8px !important;margin-bottom:4px !important}#zt-chat .zt-chat__tools{padding:8px 10px 4px}#zt-chat .zt-chat__search{height:32px !important}#zt-chat .zt-chat__item{padding:8px 12px}#zt-chat .zt-chat__thead{padding:8px 14px}#zt-chat .zt-chat__card-toggle{padding:4px 14px !important}#zt-chat .zt-chat__card-grid{grid-template-columns:repeat(auto-fit,minmax(128px,1fr));gap:4px 12px;padding-bottom:8px}#zt-chat .zt-chat__orderbar{padding:6px 14px}}@media (max-width:900px) and (min-width:641px){#zt-chat.zt-chat--team 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.zt-chat__item.is-waiting::before{background:var(--ztc-danger);opacity:.55}#zt-chat .zt-chat__item.is-active{background:var(--ztc-primary-soft)}#zt-chat .zt-chat__item-sub{font-size:11px}#zt-chat .zt-chat__item-meta{gap:5px}#zt-chat .zt-chat__tag.is-waiting{background:#FEF3C7;color:#92400E}#zt-chat .zt-chat__tag.is-assigned{background:#EEF2FF;color:#4338CA}#zt-chat .zt-chat__head{background:linear-gradient(120deg,#6A5CF8 0%,#5B4EE6 55%,#4F46E5 100%)}#zt-chat .zt-chat__head-avatar{background:rgba(255,255,255,.2);box-shadow:inset 0 0 0 1px rgba(255,255,255,.25)}#zt-chat .zt-chat__tabs{background:#fff}#zt-chat .zt-chat__tab{gap:7px}#zt-chat .zt-chat__thead{box-shadow:0 1px 0 var(--ztc-border);border-bottom:0}#zt-chat .zt-chat__card{box-shadow:0 1px 0 var(--ztc-border);border-bottom:0}#zt-chat .zt-chat__btn.is-primary{box-shadow:0 4px 12px rgba(100,85,247,.28)}#zt-chat .zt-chat__btn.is-danger{color:#B91C1C !important}#zt-chat .zt-chat__btn.is-danger:hover{background:#FEF2F2 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.zt-chat__panel{width:420px;height:min(720px,calc(100vh - 116px))}#zt-chat.zt-chat--team .zt-chat__panel,#zt-chat .zt-chat--team .zt-chat__panel{width:860px}}@media (max-height:780px){#zt-chat.zt-chat--open:not(.zt-chat--docked):not(.zt-chat--expanded) .zt-chat__bubble{display:none}#zt-chat:not(.zt-chat--docked):not(.zt-chat--expanded) .zt-chat__panel,#zt-chat.zt-chat--team:not(.zt-chat--docked):not(.zt-chat--expanded) .zt-chat__panel{bottom:16px;height:calc(100vh - 16px - 86px);max-height:680px}#zt-chat .zt-chat__head{padding:8px 10px 8px 12px}#zt-chat .zt-chat__head-avatar{width:32px;height:32px}#zt-chat .zt-chat__head-avatar svg{width:17px;height:17px}#zt-chat .zt-chat__head-title{font-size:13.5px}#zt-chat .zt-chat__head-sub{font-size:11px}#zt-chat .zt-chat__ibtn{width:28px;height:28px}#zt-chat .zt-chat__orderbar{padding:5px 12px}#zt-chat .zt-chat__select{height:26px !important;font-size:11.5px !important}#zt-chat .zt-chat__msgs{padding-top:10px}}@media (min-width:641px){#zt-chat.zt-chat--expanded .zt-chat__panel{top:84px;left:18px;right:18px;bottom:18px}}@media (max-width:1100px) and (min-width:641px){#zt-chat:not(.zt-chat--docked):not(.zt-chat--expanded) .zt-chat__panel{width:min(390px,calc(100vw - 32px));right:16px}#zt-chat.zt-chat--team:not(.zt-chat--docked):not(.zt-chat--expanded) .zt-chat__panel{width:calc(100vw - 32px);right:16px}}@media (max-width:900px){#zt-chat .zt-chat__head [data-act="expand"]{display:none !important}}@media (max-width:640px){#zt-chat .zt-chat__head{padding:calc(10px + env(safe-area-inset-top,0px)) 12px 10px 14px !important}#zt-chat .zt-chat__head-avatar{width:34px;height:34px}#zt-chat .zt-chat__orderbar{padding:6px 10px}#zt-chat .zt-chat__orderbar label{display:none}#zt-chat .zt-chat__select{height:32px !important;font-size:13px !important}}#zt-chat .zt-chat__head-avatar.is-logo{width:44px;height:38px;border-radius:11px;padding:3px;background:#fff;box-shadow:0 2px 8px rgba(15,23,42,.18)}#zt-chat .zt-chat__head-avatar.is-logo img{width:100%;height:100%;object-fit:cover;object-position:0 50%;border-radius:0}@media (max-height:780px){#zt-chat .zt-chat__head-avatar.is-logo{width:40px;height:34px}}